Quirkos - Privacy Policy
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Privacy Policy

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Privacy Policy

Data we collect on the website

We don’t use trackers or cookies. We count the number of visitors, anonymised IP addresses, operating system, browser, time and what pages people visit. We only store and process anonymised statistics on website users. None of this data is stored or shared with anyone else, we use it to make sure our website is working well, and analyse the number of users of certain pages.

If you download Quirkos, we ask for an e-mail address which is only used to send one e-mail with links to training and support materials, to ask for feedback and send an update when a new version of Quirkos is released. This e-mail address is securely stored, but not connected to any other data except the date and time you entered it. If you want to be removed from this, just contact info@quirkos.com

If you use any content from third party sites on our website (eg Youtube, Twitter) they may track you or store data. This is outside our control!

Data we collect if you buy or install Quirkos

Quirkos does not collect any information from you about how you use Quirkos, or data from your projects. However, we do use a third party system to manage the licences and trials for our static licences – you can see their privacy policy and data they might to identify your computer here: https://wyday.com/privacy.php
This is only used to make sure that people have a valid licence for Quirkos.

If you purchase a licence for Quirkos, we also need your name, address and credit/debit card information. We do not store or process any credit/debit card data, but our payment provider ‘Stripe’ may use this to verify your card details and check for fraud. More detail is here: https://stripe.com/gb/privacy

We store your name and address securely, and use this only for posting physical media you have requested (such as USB sticks or manuals) we never use your name or address for marketing or share with anyone else. If you request a student discount, we require you to send us proof of current student status such as a scan of a student ID card, or screenshot of your enrollment status. We will check this is valid, and delete once checked.

If you use the Quirkos Cloud service, your email address, password and project data will be stored on our secure servers. Your IP address is temporarily stored for the length of your session while logged into Quirkos cloud as a security measure, and some useage logs for diagnostic purposes. This system is hosted with a ISO/IEC 2700:2013, EU-U.S. and Swiss-U.S. Privacy Shield, SOC 1 and SOC 2 Type II and PCI-DSS complient provider. Project data is stored on the server nearest to your location, which might be a different country, and in accordance with local country laws and data regulations. We do not have access to your project data unless you grant us access. We only process this data to provide backups. None of this data is shared with third party organisations.

If you e-mail us for support or queries, we may ask for information about your computer to help us diagnose and fix the problem. In some cases we may ask for you to send us a project file to diagnose problems. If we do this, we will treat the data in confidence, and delete it when the issue is resolved.

You have the right to access, rectify, erase, restrict processing, port, object and be informed about any way we store or process your data. In any of these cases, just contact us by e-mailing info@quirkos.com, this service will be free.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Quirkos Limited, a company registered in Scotland with company number SC458174 and its registered office at 27 Ocean Drive, Edinburgh, EH6 6JL.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@quirkos.com. Any complaints should be addressed to The ICO.